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Brand new SRX300 high CPU usage

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Hi all,

 

I have unboxed a new SRX300 and the CPU usage of the routing engine is about 50%

 

 

root> show chassis routing-engine
Routing Engine status:
    Temperature                 42 degrees C / 107 degrees F
    CPU temperature             56 degrees C / 132 degrees F
    Total memory              4096 MB Max  2417 MB used ( 59 percent)
      Control plane memory    2624 MB Max  2073 MB used ( 79 percent)
      Data plane memory       1472 MB Max   339 MB used ( 23 percent)
    5 sec CPU utilization:
      User                      56 percent
      Background                 0 percent
      Kernel                     2 percent
      Interrupt                  0 percent
      Idle                      42 percent
    Model                          RE-SRX300
    Serial ID                      CV2116AF0125
    Start time                     2016-05-29 04:43:00 UTC
    Uptime                         13 minutes, 3 seconds
    Last reboot reason             0x200:normal shutdown
    Load averages:                 1 minute   5 minute  15 minute
                                       0.68       0.98       0.95

This is with the default configuration loaded.  I have also configured a very basic routed interface and the latency TO the srx is about 3ms via a directly connected EX2200 and out of the SRX (i.e back to the switch via a simple ping) is anywhere from 1-2ms through to 50-60ms.  I have logged this with JTAC and they are investigating but has anyone else seen this sort of behaviour with a brand new unit?  I have a 210HE2 in front of me that is actually in production (the SRX300 is just on the bench with nothing connected to it at the moment for example) and that is only running at about 10% utilisation and has no throughput latency...

 

I have tried  a few different junos versions but are currently running on 15.1X49-D60.7

 

processes are high JTAC are reporting for a unit that is not processing anything..

 

last pid:  1774;  load averages:  0.55,  0.71,  0.82  up 0+00:18:21    05:00:51
149 processes: 17 running, 120 sleeping, 12 waiting

Mem: 282M Active, 120M Inact, 1560M Wired, 371M Cache, 112M Buf, 1644M Free
Swap:


  PID USERNAME  THR PRI NICE   SIZE    RES STATE  C   TIME   WCPU COMMAND
 1627 root        5  76    0  1552M   471M select 0  24:06 145.07% flowd_octeon_hm
   21 root        1 171   52     0K    16K RUN    0   6:35 38.33% idle: cpu0
   20 root        1 171   52     0K    16K RUN    1   2:16  0.00% idle: cpu1
   81 root        1  -8    0     0K    16K mdwait 0   0:15  0.00% md1
 1655 root        7  76    0 34492K  9124K select 0   0:08  0.00% aamwd
   23 root        1 -20 -139     0K    16K RUN    0   0:08  0.00% swi7: clock
 1613 root        1  76    0 34032K 15708K select 0   0:05  0.00% snmpd
 1636 root        1  76    0   108M 29284K select 0   0:05  0.00% authd
 1618 root        1  76    0 60544K 22744K RUN    0   0:03  0.00% pfed
 1634 root        1  76    0   104M 16208K select 0   0:02  0.00% jdhcpd
 1614 root        1  76    0 49240K 14440K select 0   0:02  0.00% mib2d
 1609 root        1  76    0 72236K 24848K select 0   0:02  0.00% chassisd
    3 root        1  -8    0     0K    16K -      0   0:02  0.00% g_up
 1664 root        1  76    0 18996K  7836K select 0   0:02  0.00% license-check
root> show security flow statistics
    Current sessions: 0
    Packets forwarded: 0
    Packets dropped: 0
    Fragment packets: 0

Cheers,

Aaron


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