Hello Marc,
really thanks for your reply.
I have update about the situation. I'll tell you all the story and i hope you can help:
My customer got a SRX5800 bought in 2014 by a company (who's not the one i'm working for).
A support contract have never been bought from juniper (checked by support entitlement website).
Now i've to have a support contract by an obligation in the contract with the customer, but juniper told me:
Below product cannot be quoted as it EOL (end of life), and had no active support warranty on the Last Order date.
For further information regarding EOL products, please refer to the link below or contact your Sales Rep.
So, now have a way to buy a fee? if not we have to buy a new 5800 and stock-it.
Thanks again,
Andrea